Visitor Facilities

Please note that we are now able to accept credit or debit cards, as well as take cash or cheques, when you purchase your admission tickets or buy gifts and souvenirs.



Ready to serve you!The tea room is situated in the main building and is open on every Open Day and guided tour day from 10.45am serving a selection of hot and cold drinks, home made cakes, sandwiches, soup, snacks and confectionery.


Disabled Access:

The site is on two levels, and there is full disabled access to the main buildings and displays. Access for wheelchairs to the higher level Lime Kilns and water softening plant can be organised with advanced notice.

There are no disabled toilets at present. Visitors arriving at the Waterworks



Our toilets are currently being refurbished as part of our HLF Return to Steam Project and temporary mobile toilets are provided at present. Please contact us if you require further details.. 


Gift shop

The Kiosk carries a range of gifts, books, toys, stationery and greetings cards to complete your visit.


Car Parking

We have ample FREE car parking adjacent to the Waterworks. Look for our signs and stewards as you drive along Hazeley Road.


Public Transport

South West Trains provide an hourly service to Shawford on Sundays and the Waterworks is a 30 minute walk. Winchester has a frequent service from London, Southampton and Reading. Our May and October Open Days offer a free bus service from Winchester railway station. There are also taxis available from Winchester station.


We regret that Stagecoach no longer operates any bus service to Twyford on Sundays.



Last Updated: Monday 28th July 2014