Visitor Facilities

Please note that we are now able to accept credit or debit cards, as well as take cash or cheques, when you purchase your admission tickets or buy gifts and souvenirs.



A warm welcome in the Tea RoomThe tea room is situated in the main building and is open on every Open Day and guided tour day from 10.45am serving a selection of hot and cold drinks, home made cakes, sandwiches, soup, snacks and confectionery.




Disabled Access:

The site is on two levels, and there is full disabled access to the main buildings and displays. Access for wheelchair users and  for anyone requiring assistance to the higher level Lime Kilns and water softening plant can be organised with advanced notice.

We now have full disabled toilet facilities on the main building level. Visitors arriving at the Waterworks


Our toilets have been completely refurbished, and now provide modern facilities with level access from the main lower level. 


Gift shop

The Kiosk carries a range of gifts, books, toys, stationery and greetings cards to complete your visit.


Car Parking

We have ample FREE car parking adjacent to the Waterworks. Look for our signs and stewards as you drive along Hazeley Road.


Public Transport

South West Trains provide an hourly service to Shawford on Sundays and the Waterworks is a 30 minute walk. Winchester has a frequent service from London, Southampton and Reading. Our May and October Open Days offer a free bus service from Winchester. There are also taxis available from Winchester station.


We regret that there are no longer any bus services to Twyford on Sundays.








Last Updated: Monday 25th April 2016